Get conversation insight chart data
GEThttps://platform.docana.com/api/v1/agents/:agentId/analytics/insights/
Returns null when the agent has Insights disabled or no data points configured; otherwise an object with analyzedSnapshotCount and one aggregate per configured data point. When the agent groups conversations by a context field, charts count closed groups by default; pass unit=conversation for per-conversation counts.
Request
Responses
- 200
- 400
- 401
- 403
- 404
- 500
Conversation insights aggregates, or null when the section is disabled
Invalid query parameters
The API key or session is missing, expired, or malformed.
No access to the application
Agent not found
Unexpected server error.