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Creating a collection

A collection is a folder inside a library. You upload documents into it, connect external sources to it, and hand it to applications so agents can answer questions from your actual data.

How collections fit into your workflow​

Agents read collections to answer questions, and templates read them to generate documents from your knowledge.

Prerequisites

You need to have:

  • A Docana account with appropriate permissions
  • An existing library (see Creating a Library if you need to create one first)

Video tutorial​

Creating a collection to organize documents within a library

Step 1: Open your library​

  1. Go to platform.docana.com and sign in
  2. Click Knowledge Libraries in the sidebar
  3. Click the library where you want to add a collection
Find Product Documentation in the library list, then open it to add a collection.
Find Product Documentation in the library list, then open it to add a collection.

Step 2: Create a new collection​

Once you're inside your library, click Create Collection.

Open the library and select Create Collection.
Open the library and select Create Collection.

Step 3: Enter details​

Enter these details:

  1. Collection Name: Pick a name that describes what documents go in this collection (e.g., "Contract Templates", "Employee Handbook", "Product Specs", "Training Videos").

  2. Icon: Choose an icon so the collection stands out in the list. Click the icon picker to browse options.

  3. Description (optional): Explain what this collection is for. This helps your team understand it.

  4. Private: Choose whether the collection is private or public:

    • Private (default): Only you and people you invite can see this collection
    • Public: Everyone in your company can see this collection
warning

If your library is private, you can't make collections public. To make a collection public, you first need to make the library public.

Create User Guides with a name, icon, description, and privacy setting. A collection in a private library stays private.
Create User Guides with a name, icon, description, and privacy setting. A collection in a private library stays private.

Click Save to finish.

Step 4: What's next​

After creating your collection, you'll see it in your library:

The new User Guides collection appears inside Product Documentation.
The new User Guides collection appears inside Product Documentation.

In your collection:

  • Upload documents (PDFs, Word files, images, videos, audio)
  • Connect external data sources (connectors)
  • Add members and set permissions
  • View and manage documents
Add Documents opens a file picker. Select the files, click Upload, and close the completed upload with Done.
Add Documents opens a file picker. Select the files, click Upload, and close the completed upload with Done.

Use your collection:

Managing collections​

From the library page, you can:

  • Open: Click a collection name to see its documents and settings
  • Edit: Click the edit icon to change the collection name, icon, description, or privacy settings
  • Delete: Click the delete icon to remove permanently
danger

Deleting a collection removes all documents inside it. You can't undo this.

Best practices​

  1. Use clear names: Pick names that show what documents go in the collection (e.g., "Contract Templates", "Employee Handbook", "Product Specs").

  2. Organize by purpose: Create collections for specific use cases. This makes it easier to find documents and helps agents work better.

  3. Add descriptions: Use the description field to explain what the collection is for. This helps your team and helps agents understand context.

  4. Set privacy carefully: Use private collections for sensitive documents. Use public collections for documents everyone needs.

  5. Add documents: Upload documents or connect external sources so your collection has content to work with.

  6. Use in applications: Add collections to your agents and applications so they can use your documents to answer questions.

Next steps​